What do I do if the recipient didn't get the gift card? October 30, 2023 21:52 Updated We recommend having the recipient check their spam or junk folder in case the gift card email was routed there by mistake. If they do not see it, please contact us so we may assist you. Related to payments gift cards Related articles How can I check my Gift Card balance? Where can I use my online gift card? Missing Packages How do I redeem a Gift Card online? What is Afterpay? Comments 0 comments Article is closed for comments.