How can I submit a warranty claim for my Dr. Martens product?

To submit a warranty claim, please contact us and follow these steps:

1. Provide a short message describing the issue and where you purchased your product. 
2. Provide a clear picture of the defect and any relevant photos & receipts.  The Contact us form will allow up to 5 files to be attached. Please make sure the pictures are attached as .JPEG files as we cannot open .HEIC files. 

Once you've requested a claim, a representative will follow up to assist you as soon as possible.