Use the following process if you are having difficulties logging into your account:
- Navigate to the login page via the SIGN IN / REGISTER link at the top of the home page.
- Select FORGOT YOUR PASSWORD? At the bottom of the RETURNING CUSTOM login section.
- Enter your email address and select SEND E-MAIL.
- A link to reset your password will be sent to your email inbox. Please access this link to reset your password. The reset password link will expire after 30 minutes.
If you do not see the password-reset email in your email inbox, please also check your spam folder or try creating a new account with your email address.
If you’re already logged in and just want to change your password:
- Navigate to your account page.
- Select the "password" tab.
- Enter your old password and your new password, then update.